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XpertSkills - the parent company under which iCollege operates - was established in South Africa in 2003 and since then, we have grown globally in leaps and bounds with customers and partners in more than 120 countries. With employees on 3 continents and as a next-generation, virtual organization we are unconstrained by the limits that are usually associated with traditional “brick & mortar” companies.

This allows us to focus, without distraction, on reaching our ultimate goal – ensuring your ongoing success – by providing affordable, reliable, high quality and relevant learning products whilst remaining innovative and agile.

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Skype: xpertskills

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Head Office - South Africa
16 Monte Carlo Crescent
Kyalami business Park
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CompTIA A+ 220-902


CompTIA A+ 220-902

Interactive and entertaining talk-show style format presented by industry leading experts.

The CompTIA A+ certification is immensely popular and often essential to many entry-level positions in the IT world. CompTIA A+ training teaches students fundamental competence in areas such as installation, preventative maintenance, networking, security, troubleshooting, customer service and communication to work with clients. In order to achieve your CompTIA A+ certification, you will need to pass two exams - 220-901 & 220-902. 

After completing the CompTIA A+ 220-901 course, students will know hardware, laptops, motherboards, processors, memory, CPU, troubleshooting theory, preventative maintenance techniques, Windows XP, Windows Vista, Windows 7, Windows 8, mobile operating systems Android and Apple iOS, cables, connectors, network types, security concepts, security technologies, viruses, malware, communication and professionalism.

As a CompTIA Partner, our course curriculum is either CAQC (CompTIA Authorized Quality Curriculum) or in the process of becoming CAQC, ensuring you receive the training and knowledge needed to succeed.

  • Basic computer and internet usage skills

Module 1: Introduction To Operating System

1.1 Introduction

1.2 Operating Systems Overview Part 1

1.3 Operating Systems Overview Part 2

1.4 Operating Systems Functions Part 1

1.5 Operating Systems Functions Part 2

1.6 Windows OS Versions Part 1

1.7 Windows OS Versions Part 2

1.8 Windows OS Versions Part 3

1.9 Basic Navigation And Management Part 1

1.10 Basic Navigation And Management Part 2

Module 2: Installing Windows Operating Systems

2.1 PreInstalling Task

2.2 Performing Clean Installs Part 1

2.3 Performing Clean Installs Part 2

2.4 Performing Upgrades

2.5 Migrating User Data

Module 3: Configuration And Management In Windows

3.1 Using Control Panel And PC Settings Part 1

3.2 Using Control Panel And PC Settings Part 2

3.3 Using Control Panel And PC Settings Part 3

3.4 Using Graphical Administrative Tools Part 1

3.5 Using Graphical Administrative Tools Part 2

3.6 Using Graphical Administrative Tools Part 3

3.7 Using Graphical Administrative Tools Part 4

3.8 Using Command Line Administrative Tools

3.9 Configuring Networking Part 1

3.10 Configuring Networking Part 2

3.11 Configuring Networking Part 3

3.12 Operating System Security Part 1

3.13 Operating System Security Part 2

3.14 Operating System Security Part 3

3.15 Windows Preventative Maintenance

Module 4: Utilizing Alternative Operating Systems

4.1 Mac And Linux Overview

4.2 OS Features And Tools

4.3 Best Practices Using Alternative Operating


4.4 Basic Command Line Administration In Linux

4.5 Network Operating Systems Part 1

4.6 Network Operating Systems Part 2

Module 5: Virtualization And Cloud Computing

5.1 Understanding Virtualization

5.2 Basic Cloud Concepts

Module 6: Managing Mobile Devices

6.1 Mobile Devices Overview

6.2 Mobile Operating Systems

6.3 Network Connectivity And Email

6.4 Mobile Device Synchronization

Module 7: Understanding System Security

7.1 Understanding Threats To Security Part 1

7.2 Understanding Threats To Security Part 2

7.3 Understanding Threats To Security Part 3

7.4 Understanding Common Prevention Methods Part 1

7.5 Understanding Common Prevention Methods Part 2

7.6 Understanding Common Prevention Methods Part 3

Module 8: Troubleshooting And Operational Procedures

8.1 Troubleshooting Theory

8.2 Communication And Professionalism Part 1

8.3 Communication And Professionalism Part 2

8.4 Operational And Safety Procedures

8.5 Security And Privacy Guidelines For Troubleshooting

8.6 Troubleshooting Operating Systems Part 1

8.7 Troubleshooting Operating Systems Part 2

8.8 Troubleshooting Mobile Devices Part 1

8.9 Troubleshooting Mobile Devices Part 2

8.10 Troubleshooting Common Security Issues Part 1

8.11 Troubleshooting Common Security Issues Part 2

8.12 Conclusion


?Interactive and entertaining talk-show style format presented by industry leading experts.
  • 09:17:41
    Hours of learning
  • Presented by highly qualified, industry leading experts
  • 12 Months access
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